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Faculty Member

INDRIA HANDOKO, PH.D.

About

Before embarking on her career in academia, Indria worked for two Indonesian companies. She began her career as an architect in 1994 in a large property corporation in Indonesia, after gaining her bachelor’s degree in architecture engineering from Parahyangan Catholic University, Bandung, Indonesia. She worked as Head of Consumer Services for the same company, managing consumer requests for design changes. In 1997 she studied for her MBA (Magister Manajemen) degree at Universitas Prasetiya Mulya; she then started work for a fast-moving consumer goods company in 1999. Her first position was as Marketing Service Area Officer, assisting the area manager to develop marketing programs.

In 2001 she was appointed as Area Manager, responsible for all area marketing operational activities. In 2003 she decided to start her working life in academia. Indria gained her doctoral degree in the organizational field from Manchester Business School, the University of Manchester, United Kingdom in 2015.

Indria Handoko is an Universitas Prasetiya Mulya School of Business and Economics Faculty Member Member for graduate and undergraduate programs. She taught several courses, the following are Organizational Behavior, Human Resource Management, and Business Design.

Education
Research Activities
Professional Experience
Academic Activities

2015 – Doctor of Philosophy, Alliance Manchester Business School, Manchester, UK
Research topic: ‘A social capital perspective on knowledge exchange in supplier-buyer relationships: the Indonesian automotive industry case’ (a qualitative case study research)

1999 – Master of Business Administration (MBA), Universitas Prasetiya Mulya, Jakarta, Indonesia.

1994 – Bachelor’s Degree, Architectural Engineering, Parahyangan Catholic University,
Bandung, Indonesia.

Research Interest: Organizational capabilities, Organizational design, Leadership, Social capital, Knowledge management, Innovation, Supply chain.

Research & Publications:

  • “The Importance of Referents for Advancing Improvisation Theory and Methods”, published in book “The Routledge Companion to Improvisation in Organizations (Publisher Routledge Taylor & Francis Group), September 2023
  • “The Adoption of Virtual Technology in Museums: The Case of a Modern and Contemporary Museum in Indonesia”, published in Museum Management and Curatorship (Scopus), June 2023
  • “The Dynamic Capabilities of High-Turbulent Markets: Indonesian Start-Up Cases During COVID-19 Pandemic”, published in Entrepreneurship Research Journal (Scopus), April 2023
  • “Examining the Most Popular Users in Twitter Covid-19 Conversations”, published in IEEE Xplore Proceeding (Scopus), March 2023
  • “Customers’ continuance usage of mobile payment during Covid-19 pandemic”, published in Spanish Journal of Marketing – ESIC (Scopus), October 2022
  • “Knowledge exchange through the dynamic interplay of social capital dimensions in supply chains”, published in Supply Chain Forum: An International Journal (Scopus), October 2022
  • “Two Cooks Spoil the Broth: Destructive Outcomes of Supervisor and Customer Mistreatment in Mediating-Moderating Roles of Anger and Self-Control in an Indonesian Context”, published in Employee Responsibilities and Rights Journal (Scopus), July 2022
  • “Promoting Self-Regulated Learning for Students in Underdeveloped Areas: The Case of Indonesia Nationwide Online-Learning Program”, published in MDPI Sustainability (Scopus), March 2022
  • “Beyond Lending: Building MSMEs’ Resilience During COVID-19 Pandemic”, published in CSIS-Tenggara Research Report, March 2022
  • “What approach and avoidance factors drive Gen-Z consumers to buy bubble tea? An exploratory study”, published in Young Consumers (Scopus), December 2021
  • “Faktor yang mempengaruhi retensi karyawan milenial pada saat pandemi Covid-19: Kasus pada sebuah perusahaan BUMN di Indonesia”, published in Journal of Business and Banking (Sinta), October 2021
  • “Examining a Covid-19 Twitter Hashtag Conversation in Indonesia: A Social Network Analysis Approach”, published in IEEE Xplore Proceeding (Scopus), March 2021 “Kemampuan Bisnis Rintisan Indonesia di Masa Pandemi”, published in Forum Manajemen Prasetiya Mulya, December 2020
  • “Grab and the Gig Economy: Strengthening Economic Resilience”, published in CSIS-Tenggara Research Report, June 2020
  • “Knowledge Exchange and Social Capital in Supply Chains”, published in International Journal of Operations & Production Management (Scopus), January 2018
  • “A Case Study of Knowledge Exchange in a Hierarchical Mechanism”, published in Gadjah Mada International Journal of Business (Scopus), March 2017
  • “A Qualitative of Knowledge Exchange in An Indonesian Machine-Making Company”, published in International Research Journal of Business Studies (Sinta), January 2016
  • “Digitalisasi Modal Sosial”, published in Forum Manajemen Prasetiya Mulya, September-October 2016.
  • “Aspek Kognisi di Jejaring Sosial”, published in Forum Manajemen Prasetiya Mulya, March-April 2016.
  • “Berbagi dengan Mesin?”, published in Forum Manajemen Prasetiya Mulya, March-April 2016.
  • “Pertukaran Pengetahuan Dalam Jejaring Bisnis”, published in Forum Manajemen Prasetiya Mulya, January-February 2016
  • “Kekuatan Berjejaring”, published in Forum Manajemen Prasetiya Mulya, November-December 2015
  • “Dinamika Organisasi, Sigap Menari di Gelombang Perubahan”, published in Forum Manajemen Prasetiya Mulya, September-October 2015
  • “How Physical Space Influences Knowledge Creating”, published in Forum Manajemen Prasetiya Mulya, November 2008 – January 2009
  • “The Effect of Global Warming to Company’s Competitive Advantage”, published in Forum Manajemen Prasetiya Mulya, July – Agustus 2008
  • “Clarity in Decision Making”, published in Forum Manajemen Prasetiya Mulya, January 2008
  • “Self-Awareness, The First Step in Determining the Goal”, published in Forum Manajemen Prasetiya Mulya, August 2005
  • Digitalisasi Modal Sosial. Forum Manajemen Prasetiya Mulya (2016). Edisi Digital. Author: Indria Handoko.
  • Aspek Kognisi di Jejaring Sosial. Forum Manajemen Prasetiya Mulya (2016). Edisi 30 No. 2. Author: Indria Handoko.
  • Berbagi dengan Mesin? Forum Manajemen Prasetiya Mulya (2016) Edisi 30 No. 2. Author: Indria Handoko.
  • Pertukaran Pengetahuan Dalam Jejaring Bisnis. Forum Manajemen Prasetiya Mulya (2016). Edisi 30 No. 1. Author: Indria Handoko.
  • Kekuatan Berjejaring. Forum Manajemen Prasetiya Mulya (2015). Edisi 29 No. 3. Author: Indria Handoko.
  • Dinamika Organisasi, Sigap Menari di Gelombang Perubahan. Forum Manajemen Prasetiya Mulya (2015). Edisi 29 No. 2. Author: Indria Handoko.
  • How Physical Space Influences Knowledge-Creating. Forum Manajemen Prasetiya Mulya (2008). Vol. II No. 08. Author: Indria Handoko.
  • The Effect of Global Warming to Company’s Competitive Advantage. Forum Manajemen Prasetiya Mulya (2008). Vol. II, No. 06. Author: Indria Handoko.
  • The clarity in Decision Making. Forum Manajemen Prasetiya Mulya (2008). Vol. I No. 03. Author: Indria Handoko.
  • Self-Awareness, The First Step in Determining the Goal. Forum Manajemen Prasetiya Mulya (2005). No. 86, Year XIX. Author: Indria Handoko.

2006 – present
Faculty Member, Universitas Prasetiya Mulya, Jakarta
2016 – 2020
Director of Graduate Program, Universitas Prasetiya Mulya, Jakarta
2015 – 2016
Secretary of Graduate Program, Universitas Prasetiya Mulya, Jakarta
2011 – 2014
E-Facilitator for Global MBA, Manchester Business School Worldwide, UK
2012 – 2014
E-Facilitator for BSc Management with Compliance & BSc Management with Trusts and Estates, Manchester Business School, UK.
2007 – 2010
Full Time MBA Program Manager, Universitas Prasetiya Mulya, Jakarta
2003 – 2006
Head, Career Development & Alumni Relations, Universitas Prasetiya Mulya
2001 – 2003
Area Coordinator, PT HM. Sampoerna, tbk., West Kalimantan Area, Indonesia
1999 – 2001
Marketing Service Area Officer, PT HM. Sampoerna, tbk., Indonesia
1997 – 1999
Owner, Mental Arithmetic for Children, Pontianak, Indonesia
1996 – 1997
Head, Consumer Services, Perumahan Ciputra Real Estate, Ciputra Group, Jakarta
1994 – 1997
Architect, Ciputra Group, Jakarta

Certification:
2022 BKD Assessor Certification (DIKTI)
2019 Assurance of Learning 1 & 2, Association of Advance Collegiate Schools of Business (AACSB) (Bangkok, Thailand)
2018 Strategyzer, Business Model, and Value Proposition Masterclass (Australia)
2017 Certified Assessment Center Specialist, Pacific Century Consulting Pte. Ltd. (Indonesia)
2017 Loop Certified Professional Coach (Indonesia)
2011 Certified Graduate Teaching Assistant by the University of Manchester (United Kingdom)
2001 Certified Trainer for Marketing Team by P.T. H.M. Sampoerna Tbk. (Indonesia)

 

Conference:

2023 17th International Conference on Ubiquitous Information Management and Communication (IMCOM) 2023 proceeding (hybrid) – as co-author

2022 Paper Development Workshop – Academy of Management Journal (AMJ), Singapore – as author and discussant

2022 Family Business Academic Conference & Doctoral Colloquium, Jakarta, Indonesia – as discussant

2021 15th International Conference on Ubiquitous Information Management and Communication (IMCOM) 2021 proceeding (online) – as co-author

2017 OLKC (Organizational Learning, Knowledge, and Capabilities) Conference, Valladolid, Spain – as a presenter

2016 4th Gadjah Mada International Conference on Economics and Business 2016,
Yogyakarta, Indonesia – as a presenter

2015 AACSB Business Accreditation Seminar, Bali, Indonesia – as a participant

2015 Association of Asia Pacific Business School (AAPBS) Annual Conference 2015, Bali, Indonesia – as a presenter

2013 Manchester Business School Doctoral Conference, Manchester, UK – as discussant

2013 OLKC (Organizational, Learning, Knowledge, and Capabilities) Doctoral Consortium,
Washington DC, USA – as presenter and reviewer

2012 Nordic workshop, Trondheim, Norway – as a presenter

2012 OLKC (Organizational, Learning, Knowledge, and Capabilities) Doctoral Consortium,
Valencia, Spain – as a presenter

2012 BAM (British Academic Management) Doctoral Consortium, Cardiff, UK – as a presenter

2011 BAM (British Academic Management) Doctoral Conference, Birmingham, UK – as a participant

2011 Manchester Business School Doctoral Conference, Manchester, UK – as a presenter

 

Awards:

Doctoral Conference Funding Award Manchester Business School 2012 and 2013
Doctoral Conference Bursary British Academy of Management (BAM) 2011 and 2012
Doctoral Scholarship Indonesian Directorate General of Higher Academics 2010